FAQ

Customer Service

If your question is not answered below, please contact us. 

FAQ Topics:

• About Sleep Masks
• Fitting
• Washing
• Storing
• Scroll down for customer service topics

What are your shipping policies and options?

Please see our Shipping Policy page, which includes how to get international shipping outside the United States.

What payment methods do you accept?

We accept credit and debit cards from VISA, MasterCard, American Express, Discover, JCB, Diners Club, Apple Pay, Google Pay, and Facebook Pay.

What are your return and refund policies?

Please see our Refund Policy page.

What if my sleep mask doesn’t look perfect?

Our products are designed in the US and carefully handmade in China. Minor imperfections are inherent features that prove your item was made by a real human. If for some reason your item does not function as described, please Contact Us so we can correct it.

How can I contact customer service?

Please use the form on our Contact Us page.