FAQ

Fitting Your OwlzzZ Sleep Mask

If your question is not answered below, please contact us.

 

How do I adjust my sleep mask to get the 100% blackout effect?

Watch this video for a demonstration of the steps written below, plus bonus tips:

  1. Slide the mask over your head with the curvy edge over your nose and the strap above or outside your ears.
  2. Slide the buckle until the strap is just tight enough to keep the mask from slipping down when you’re sitting up. The tighter you adjust the strap, the less likely there will be light gaps. But if the eye cups are in the right position for you, then you should not need to make the strap tight to get a full blackout.
  3. If you see any light gaps, remove the mask, detach the eye cups and reposition them to align with the sides of your nose. Tips:
    • You can slightly rotate the eye cups and/ or move them further or closer apart, as shown with the yellow arrows and in the video.
    • Most face shapes get the best results with the pointy ends of the eye cups pointing up over the nose on a diagonal angle, as shown below. You might also try it with the pointy ends pointing straight out towards your temples or straight in towards your nose.
    • Leave a small gap between the eye cups to allow for bending.
    • Keep the bottom curves of the eye cups flush or slightly below the bottom curves of the mask, as shown below in green.

      How to Adjust OwlzzZ Sleeping Mask

Note you may not be able to achieve 100% blackout if you wear OwlzzZ Sleep Mask with any other device on your face, head, ears, or hair, including but not limited to: face masks, CPAP machine masks, orthodontic headgear, halo braces, hats, headbands, hair ties, headphones, earbuds, piercings, or glasses. Your head circumference should also fall within our product’s specified measurements.

What head sizes does your sleep mask fit?

OwlzzZ sleep eye mask is sized to fit most adult small to large heads, so it may also fit some teens. We size our masks by measuring head circumferences in the actual position where your sleeping mask is worn—across your eyes, over or above your ears without pressing the ears down, and around the back of your head (see photo below). 

When measured in this way, the smallest head circumference our sleep mask can fit without the elastic strap being stretched is approximately 20.5” (52 cm). The largest circumference it can fit with no stretch is approximately 24.5” (62.25 cm). However, the elastic can be stretched, adding up to around 1” to the circumference; so our sleep mask may fit heads up to approximately 25.5” (64.75 cm). Some people prefer a loose fit with no stretch while others prefer a tight fit, so please consider your comfort preference when measuring.

How to Measure for OwlzzZ Sleep Eye Mask
For example: this person’s head measures 21.5” where the sleep mask is worn. This is within the 20.5”–25.5” head circumferences that OwlzzZ Sleep Mask will fit.
Does your sleep mask touch eyelash extensions?

We have worked with eyelash technicians to confirm the 3D eye cups in our sleep mask fit around most eyelash extensions in the average to shorter lash lengths that most people request. Extra long, dramatic length eyelash extensions may touch the mask. Because each person has a different eye socket depth and some people prefer to wear their mask tight versus loose, we apologize we cannot specify an eyelash extension length that would always fit without touching our sleeping mask. If your eye covers initially touche your eyelashes, try rotating the eye cups so the tapered end points out towards your temples and loosen the strap so it doesn’t compress the depth of the eye cups.

At this time we only make one size eye cup, but we may make an extra deep eye cup for extra long eyelash extensions in the future. If you’d like to see this feature, please let us know on our Contact Us page and follow us on social media at @OwlzzzSleep to find out when it launches.

Is this a “no pressure” sleep eye mask?

Some sleep masks use the term “no pressure” as an overall description, which we feel is misleading because all materials have an inherent weight that creates some amount of pressure on anything they touch. We don’t want to mislead anyone, so we only use the term “no pressure” very literally to describe the body parts that our mask does not normally touch. So we can say OwlzzZ Sleep Mask puts no pressure on eyelids or eyelashes thanks to its deep, 3D eye covers.

We'd also say OwlzzZ Sleep Mask creates "very little pressure" on the areas it does touch because we use lightweight materials and designed our eye covers in a shape that should allow you to wear the strap fairly loose and still get a full blackout effect. Conversely, many other sleeping masks rely on people wearing the strap very tight to compress the mask against the eye area, thus reducing the amount of light getting in. This is why many sleep masks cannot create a true blackout effect, at least not without wearing the mask so tight as to be unbearable. We believe you’ll find OwlzzZ does not have this problem.