Shipping policy

What shipping options do you offer?

We offer various express, standard, and economy shipping options from UPS and USPS. Shipping prices and estimated delivery times will be calculated during checkout based on the shipping address you enter. All shipping prices and estimates are provided by the carriers and are subject to their delays, so we apologize we cannot be responsible for the accuracy of their estimates.

Do you ship internationally?

Yes! If you buy from our Amazon Store, you can get OwlzzZ anywhere in the world that Amazon ships. At www.OwlzzZ.shop we currently ship to the United States, U.S. territories, and U.S. military addresses. If you’d like to be notified when we start shipping to other countries from our website, please contact us.

How long is your handling time?

We ship all orders within 1 to 2 business days (excluding weekends and holidays). Our handling time is not included in the estimated shipping times displayed at checkout.

How can I check the status of my order?

You will receive an order confirmation email and/ or SMS within a few minutes of placing your order. Later, when your order has been shipped, you will receive another email and/ or SMS notification from us that will include a shipment tracking number, which will allow you to check its status on the shipping carrier’s website. Please allow up to 1 business day for the carrier’s website to display the tracking data.

What are your return and refund policies?

Please see our Refund Policy page.

Not answered above?

If you have any other shipping questions, please contact us with your order number, and we will look into it for you.